For product support of our call center software, please send your question to If you have AnswerWIN, please provide your registration code to ensure fast processing of your request.

Note: The registration code can be found by selecting the menu option Help –> About AnswerWIN.

We also welcome your comments and suggestions and would appreciate your notification if you feel you have found a problem or bug, so that we can offer a fix as soon as possible. Please mail to

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  • The Windows version
  • Calculates all Call Center KPIs
  • Intuitive Graphical User Interface
  • The Excel version
  • Calculates all Call Center KPIs
  • Flexible use in own Excel Spreadsheets
  • AnswerWIN and AnswerXLS
  • In an attractive package
  • Save more than 300€
  • Erlang C and Erlang B as Excel plug-ins
  • Free and unlimited
  • CC-Logic recommends AnswerWIN and AnswerXLS