CC-Logic offers three software products for call center clanning and optimization:
The Windows version with graphical user interface (GUI).
The Excel version. Excel-PlugIns provide easy and flexible access to all functions within your own Excel spreadsheets.
Erlang C and Erlang B functions as Excel-AddIns, free and unlimited. This is a unique offer from CC-Logic. However, for best results, we recommend using AnswerWIN und AnswerXLS.